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The Ideal Team

Our team is the most valuable resource we have and the main reason for our success. With ICM, you not only have a professional and experienced community manager on your side, you have a full community specialist support staff. Including bookkeeping, compliance and maintenance departments as well as a highly qualified management team.

Administrative Support Team

Our administrative support staff fills our office with a wide array of backgrounds and experience. This favors ICM with over four decades of cumulative experience and the familiarity of business in the public, private and not-for-profit sectors. Expertise is also recognized in areas such as public administration, records management, government, business administration and information technology.

With such diverse knowledge in all facets of administration, our administrative support staff will, without a doubt, be prepared to act in accordance with your specific association needs in an effective, proficient and ingenious style.

Financial Support Team

Our financial support staff contributes greatly in undertaking the high demands of the community association management business. They are completely prepared to perform their duties with paramount proficiency.

ICM is proud to boast over 40 years of cumulative financial experience under its roof, with expertise encasing all aspects of financial planning and review. With in-depth comprehension and understanding in areas such as non-profit, governmental, real estate, construction and auditing, our accomplished accounting team is well equipped to provide the necessary service for your community’s specialized needs.

Raynie White

Raynie WhiteCEO / CM, SCM, CMCA, AMS

Raynie White, President of ICM, has been part of the association management industry since 1993. Starting as a receptionist, she continued to work her way through many facets of the industry including bookkeeping, collections, compliance and community management. Raynie excels as a leader among the staff and is dedicated to maintaining a high standard of service to the associations managed by ICM.
Beth Kasper

Beth KasperAccounts Payable

Tracy Kinder

Tracy KinderCommunity Manager

Tracy joined the ICM team in 2013 and has exceeded our every expectation. She holds a Community Manager License and is working to earn her CMCA and AMS designations through Community Associations Institute. She is committed to continuing her education in the management field. Tracy demonstrates integrity that is beyond reproach in managing her portfolio of associations. She effectively handles requests with tact and diplomacy. We value Tracy’s work ethic and professionalism and are happy to have her on board.
Lianna Balestracci

Lianna BalestracciAccounts Receivable

Shawna Cory

Shawna CoryCompliance Coordinator

Misty Blanchard

Misty BlanchardAccounts Receivable

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Experience What IDEAL Can Do For Your Community!If you’re looking for new Community Management Company, its time to add a proven and responsive team to your short list.

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